--- title: Micromation Blog | ITSM Strategy description: ITSM Strategy | --- [![Micromation Inc](https://info.micromationinc.com/hs-fs/hubfs/images/BannerLogo.jpg?width=86&name=BannerLogo.jpg "Micromation Inc")](http://www.micromationinc.com) IT Professional Services  & Management Consulting - Continual Service Improvement - [Home](http://www.micromationinc.com/) - [About Us](http://www.micromationinc.com/about-us) - [Products & Services](http://www.micromationinc.com/products-services) - [Contact Us](http://www.micromationinc.com/contact-us) - [Webinar](http://www.micromationinc.com/webinar) ![](https://info.micromationinc.com/hs-fs/hubfs/images/image2.jpg?width=305&name=image2.jpg) # Micromation Blog ## [Helping Business Manage Disruptive Technologies with Lean IT](https://info.micromationinc.com/blog/helping-business-manage-disruptive-technologies-with-lean-it) Posted by [David Smith](https://info.micromationinc.com/blog/author/david-smith) on Feb 3, 2016 6:17:29 AM - [Tweet](https://twitter.com/share) [![](https://info.micromationinc.com/hubfs/SMACStack.png)](https://info.micromationinc.com/blog/helping-business-manage-disruptive-technologies-with-lean-it) --- # " They are generally "cheaper, simpler, smaller, and, frequently, more convenient to use." Disruptive technologies occur less frequently, but when they do, they can cause the failure of highly successful companies who are only prepared for sustaining technologies." # *-Clayton Christensen, The Innovator's Dilemma.* # Don't get SMACed by disruptive technology The SMAC stack is a series of technologies that make use of **s**ocial interactions, **m**obility, **a**nalytics driven by big data and **c**loud technology to improve the customer experience, increase asset utilization, reduce operating costs and above all increase throughput.  Learn how Lean IT Disciplines can help you manage Disruptive Technologies.   [Read More](https://info.micromationinc.com/blog/helping-business-manage-disruptive-technologies-with-lean-it) 0 Comments [Click here to read/write comments](https://info.micromationinc.com/blog/helping-business-manage-disruptive-technologies-with-lean-it#comments-listing) Topics: [Lean IT](https://info.micromationinc.com/blog/topic/lean-it), [ITSM Strategy](https://info.micromationinc.com/blog/topic/itsm-strategy) [All posts](https://info.micromationinc.com/blog/all) ### Subscribe to Email Updates ### Recent Posts ### Posts by Topic - [CSI (8)](https://info.micromationinc.com/blog/topic/csi) - [Techniques (6)](https://info.micromationinc.com/blog/topic/techniques) - [Lean CSI (4)](https://info.micromationinc.com/blog/topic/lean-csi) - [Tools (4)](https://info.micromationinc.com/blog/topic/tools) - [Lean IT (3)](https://info.micromationinc.com/blog/topic/lean-it) - [Measurement (3)](https://info.micromationinc.com/blog/topic/measurement) - [Metrics (3)](https://info.micromationinc.com/blog/topic/metrics) - [ITSM Strategy (1)](https://info.micromationinc.com/blog/topic/itsm-strategy) - [Methods (1)](https://info.micromationinc.com/blog/topic/methods) see all ### Follow Me Copyright © \[2017\] \[**Micromation**\] All Rights Reserved *04/15/2015*