" They are generally "cheaper, simpler, smaller, and, frequently, more convenient to use." Disruptive technologies occur less frequently, but when they do, they can cause the failure of highly successful companies who are only prepared for sustaining technologies."
-Clayton Christensen, The Innovator's Dilemma.
Don't get SMACed by disruptive technology
The SMAC stack is a series of technologies that make use of social interactions, mobility, analytics driven by big data and cloud technology to improve the customer experience, increase asset utilization, reduce operating costs and above all increase throughput.
Learn how Lean IT Disciplines can help you manage Disruptive Technologies.
What is Lean IT Discipline?
- The core thinking is to maximize customer value while minimizing waste.
- Lean means creating more value for customers with fewer resources.
- Lean is about eliminating waste i.e. things that don't add customer value and consume resources.
- A lean organization understands customer value and optimizes its key processes to continuously increase it.
- The ultimate goal is to provide perfect value to the customer through a perfect value creation process that has zero waste.
How can IT Managers help the business?
Learn how Lean Disciplines can help you manage Disruptive Technologies:
- What are disruptive technologies and the challenges they present?
- Linking the business and IT views using Value Maps
- Updating your IT Strategy using Lean Disciplines
- Dealing with the cultural change
- Keeping the changes alive once implemented
Learn More @Webcast "Helping Business Manage Disruptive Technologies"
This session is about updating your ITSM strategy and best practices with Lean Thinking to help the business manage disruptive technologies. Understand the components, how they fit together, the governance mechanisms and the underlying foundation required for a successful implementation.
Join us on Feb 17th at 11:00am EST for a BrightTALK Webcast. We'll record the event in case you can't make the date.
Register BrightTALK Webcast – Helping Business Manage Disruptive Technologies
In 45 minutes we’ll cover:
- How should your IT strategy be adjusted to accommodate disruptive technologies?
- Which IT components are key for enabling these technologies and what Lean techniques can be applied to help ensure success
- How does Service Management work together with Lean Thinking when dealing with Disruptive Change?
- How the pieces come together to implement an updated strategy
- Challenges to watch out for
- Maintaining the strategy with Continuous Improvement
Learn how to apply Lean Thinking in your deployment of Disruptive Technologies to help manage the scale of change and focus on those items that will truly create value for the business.
BIO
Keith Vincent is an independent consultant currently working Micromationinc.com, an IT Consultancy that specializes in IT service optimization. Keith recently retired from IBM where he was a Certified IT Consultant. He is also ITIL and Lean IT certified. Keith has over 35 years’ experience in managing and improving the quality, efficiency and effectiveness of IT service delivery for commercial IT vendors as well as the internal IT organizations of well-known private and public sector companies.
While at IBM, Keith developed and taught the methods used by our Global consultants for IT Management Strategy and Design.