Implementing Improvements is challenging
Implementing continuous quality improvements sounds easier than it really is.
People resist change – although humans are most adaptable to change, we all tend to resist it. We go “kicking and screaming” until the benefits are made clear. Then wish we had done it sooner.
Balance between PM science vs art – complexity of change is variable from project to project. One improvement project can be simple and straight forward while the next is multi-dimensional. Getting the right mix of rigor, method, skill, knowledge and experience is challenging.
Tools can be daunting - many project management tools are just too complex for most people and overkill for many improvement projects.
Leadership by influence vs authority – most improvement projects involve resources from various departments who are not directly accountable to you. Influencing people to get their commitment to support you is tough without authority.
Credibility at stake – You’re as reputation is tied to your last project. If the project was successful, you are a star, step forward. If not, your credibility suffers, two steps back.
Reach your Goals with Less Effort and More Focus
Part 3 in this series of articles will share some tools and techniques for continual improvement that help Managers achieve their goals with less effort and more focus using a CSI Register. See Part 1 – Domino Effect to create value faster with more focus and Part 2 – CSI Value Canvas to create compelling improvement plans that people embrace.